ConnectNetwork Messaging | Send messages to loved ones (2024)

Share some good news, tellthe latest and greatest story, or just say a quick hello. Communicating with your incarcerated loved one has never been easier!

ConnectNetwork’s Messaging service lets you send electronic messages to inmates in just a few simple steps.

It all happens from your computer or mobile device. Then, depending on the facility, your inmatewill be able to view your message, print it, or respond electronically!

Messaging makeskeeping in touch simple, even when you’re on the go.

Features

  • View your Messaging inbox, send and compose messages, and save drafts in your online account.
  • Use your credit or debit card to make message credit purchases (Visa, Mastercard or Discover).
  • Depending on the facility, send credits to receive a reply from your loved one.
  • Send and receive messages 24 hours a day, 7 days a week from the comfort of home.
  • Attach a photo and/or video to your message (available at select facilities, and only via the ConnectNetwork mobile app)

How It Works

  1. Sign in to your ConnectNetwork account and add a facility that offers Messaging
  2. Add inmates as Contacts in your Messaging account using their booking number or name.
  3. Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate.
  4. Compose a message, attach credits for a reply…and send!

Note: International messaging availability varies by facility – learn more here.

What It Costs

Messaging rates vary from state to state, as well as facility to facility. To learn more about the specific costs and fees associated with your inmate’s facility, please sign in to your ConnectNetwork account. Once you add an inmate to your Messaging service and click “Buy Credits,” the individual rate will appear.

Ready To Get Started?

Step 1: Check Messaging service availability at a facility.
Step 2: Sign in or create a ConnectNetwork account to buy credits and start messaging.

ConnectNetwork Messaging | Send messages to loved ones (2024)

FAQs

How do I send a message to an inmate on ConnectNetwork? ›

How It Works. Add inmates as Contacts in your Messaging account using their booking number or name. Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate. Compose a message, attach credits for a reply…and send!

What app allows you to text inmates? ›

The GettingOut Android mobile app is the easiest way to stay connected with an incarcerated loved one or friend. Now you can post and share photos as well as send messages from your Android device to inmate contacts at select correctional facilities.

How does GTL messaging work? ›

Family and friends of inmates can use the ConnectNetwork.com website to manage their account with GTL. Friends and family can create and fund an AdvancePay prepaid telephone account, and create, send and receive e-messages (very similar to email) with inmates from the ConnectNetwork.com website.

Are GTL and ConnectNetwork the same? ›

ConnectNetwork is GTL's authorized service for electronic payments, account management and enhanced services such as e-messaging/email. Visit ConnectNetwork.com to create an account and effectively manage your payments, create e-messages (where available) and keep track of your payments.

How do I leave a message for my inmate? ›

How It Works
  1. Dial into the facility's Inmate Voicemail number.
  2. Select a language (English or Spanish).
  3. Enter the inmate's PIN (permanent) ID number.
  4. Listen to voicemail cost and available message length options, then make your selection.
  5. Record your voicemail at the sound of the beep.

Can inmates use Facebook Messenger? ›

No. There are a few units that have internet access for inmates but that's extremely rare and even then their use is watched very closely and social media is generally not allowed.

How does penmate work? ›

Penmate is the easiest way to write incarcerated loved ones in jail or prison. Locate anyone incarcerated and send a messages and emails right from your phone. Upload photos and design your own postcards too! Penmate delivers messages and photos for you when it matters most.

What is the website to talk to prisoners? ›

Video Connect offers you the opportunity to connect with your incarcerated loved one in real time.

How long does GTL keep messages? ›

An original version of each message – no matter what the classification type – is retained for an indefinite period of time.

Can you send bathing suit pictures to inmates? ›

Picture/Photograph Rules

Individuals must be appropriately dressed, to include the covering of the genitalia areas, pubic areas, buttocks, and female nipples/areolas. Bikinis and male speedo bathing suits are permitted granted that genitalia areas, pubic areas, and female nipples/areolas are covered.

How much does GettingOut cost per message? ›

We generally pay between $0.01 and $0.03 per minute of tablet use; free people who message us pay more. Each message Faye sends me costs $0.25, whether it's a one-word text or a picture of her twin daughters playing volleyball. To add $15 to her account, she must pay a fee of $3.81.

What can you do on ConnectNetwork? ›

We make it easy and convenient for you to communicate with and support inmates at a facility—whether you're looking to:
  1. receive phone calls.
  2. send messages.
  3. schedule a visit.
  4. make deposits to an inmate.

Are JPAY and GTL the same? ›

CDCR has ended their contract for email and video service with JPAY as of July 1, 2022. GTL is the NEW vendor. YOU MUST SET UP A GTL ACCOUNT, AND ADD ALL OF THE PEOPLE YOU WISH TO BE IN TOUCH WITH TO YOUR GTL “CONTACTS” LIST to continue to make telephone, and video calls, and email messages.

What is the new name for GTL? ›

– Jan. 4, 2022 – To better reflect its mission and vision, GTL is now ViaPath Technologies. CEO Deb Alderson promised change when she took over the company.

How do you use ConnectNetwork? ›

Follow these steps to get started.
  1. Step 1: Create a ConnectNetwork Account. Once you select a state and a facility where your inmate is located, you'll see which services are available at that facility. ...
  2. Step 2: Make a Deposit or Payment. ...
  3. Step 3: Explore Other Features in Your Account.

How do you send a message on GTL getting out? ›

From your account, click on the Messages tab and then click Send New Message. Select your friend and start writing your message. Messages can be up to 500 characters long, including punctuation. There's a helpful character countdown feature at the bottom of your drafted message.

How do I leave a voicemail on ICsolutions? ›

You will need to set up a prepaid account with ICS olutions. You will need the inmate's CFN number which you can get from the inmate, our Inmate Lookup page, or from corrections staff at 402-441-1900. You will call 402-858-4436 and listen to the menu to leave a voicemail.

What is the Messaging app for federal inmates? ›

If a federal inmate wants to send and receive emails, they'll have to use the Corrlinks.com prison monitored electronic messaging program. The electronic messaging program provides an enormous benefit to federal inmates who want to communicate electronically.

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